Ignoring a grievance may result in a constructive dismissal claim, a discrimination claim, a public interest disclosure or the resignation of an aggrieved worker.

When handling grievances, the ACAS Code of Practice on Disciplinary and Grievance Procedures should be complied with. Whilst failure to follow the Code does not, in itself, make an employer liable to proceedings, employment tribunals will take it into account and may adjust any award by up to 25% for unreasonable failure (by either employer or employee) to comply with any provision in it.

This section guides you through how to handle any grievances from your workers.